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This document will highlight the steps needed for installing Webex Productivity Tools successfully on both Windows OS and Mac OS.
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Note: If your computer is owned by UW-Madison, please contact your local IT support for help with installing Webex Productivity Tools. The software may be installed and used on personal machines, but should not be redistributed without permission.
Getting started information may be found here.Webex Productivity Tools (Windows)
![Cisco Cisco](/uploads/1/1/9/5/119504099/302543784.png)
Compatibility: Windows 7 Service Pack 1 and later
- Ensure you've installed Webex Meetings prior to Webex Productivity Tools
- Go to the Campus Software Library to get the Webex Productivity Tools for Windows OS installation file.
- The Campus Software Library download is modified for our University instance of the tool.
- The Cisco Webex Meetings site download is not modified for our University instance of the tool.
- Close any instances of Microsoft Outlook that are currently open on the target computer.
- Navigate to where the downloaded file was placed and double click the file.
- Select 'Next'.
- Accept the license agreement for installation and select 'Next'.
- Select 'Install'.
- If you are not an administrator on your machine, you will be prompted to enter administrator credentials after performing this step.
- After installation has occurred, select 'Finish'.
- The computer will now have Webex Productivity Tools installed. This will not need to be repeated for other users of the machine.
- Search for 'Webex Meetings' from the start menu and run the application.
- The application will open with a window prompting for the site URL. This should already be populated with 'uwmadison.webex.com'. If it is not populated with this value, please enter it in as 'https://uwmadison.webex.com'.
- Enter in your primary email address and select 'Next'.
- Further information on primary email addresses may be found here.
- Enter your NetID and password. Select 'Login'.
- Webex Productivity Tools will now be ready for you to use.
Webex Productivity Tools (Mac)
Installation Instructions:
- Ensure you've installed Webex Meetings prior to Webex Productivity Tools
- Go to the Campus Software Library to get the Webex Productivity Tools for Mac OS installation file.
- Close any instances of Microsoft Outlook that are currently open on the target computer.
- Navigate to where the downloaded file was placed and double click the file.
- A drive will appear on your desktop named 'Webex Productivity Tools.pkg'. Double click the drive and then double click the file named 'Webex Productivity Tools.pkg' inside.
- Select 'Continue'.
- Select 'Continue'.
- Accept the license agreement for installation.
- Select 'Install' on the installation type page.
- You will be prompted to enter administrator credentials after performing this step.
- After installation has occurred, select 'Close'.
- Search for 'System Preferences' form the search bar and run the application.
- Navigate to 'Security & Privacy', then 'Privacy', then 'Automation'.
- Ensure the 'WebExPluginAgent' for 'Microsoft Outlook' checkbox is checked.
- The computer will now have Webex Productivity Tools installed. This will not need to be repeated for other users of the machine.
- Search for 'Webex Meetings' form the search bar and run the application.
- The application will open with a window prompting for the site URL. If an option for 'uwmadison.webex.com' is not already available, manually enter in the value of 'https://uwmadison.webex.com'. If the option is available, select the option and then select 'Next'.
- Enter in your primary email address and select 'Next'.
- Further information on primary email addresses may be found here.
- Enter your NetID and password. Select 'Login'.
- Webex Productivity Tools will now be read for you to use.
Keywords: | webex, webex productivity tools, cisco, installation, instructions, mac, windows, outlook, o365, officeSuggest keywords | Doc ID: | 97605 |
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Owner: | Keevan B. | Group: | Cisco Webex |
Created: | 2020-02-04 11:10 CST | Updated: | 2020-04-09 12:47 CST |
Sites: | Cisco Webex, DoIT Help Desk, DoIT Tech Store | ||
Feedback: | 01CommentSuggest a new document |
WebEx access
Webex App
This section describes how to install the Webex applications on your Mac computer and integrate it with Jabber.
Logging in the first time
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- Click the Sign In button found in the IT Services notification. This should open the WebEx User Login page in your web browser. Alternatively, go to the BCIT Webex web site.
- Your Username is your default Email Address and your BCIT ID password. DO NOT USE your A0..number to login. As a matter of fact, login will fail if you try and use it.
- If you are unsure of what your Default Email Address is, click File in Outlook and review your Account Information.
Congratulations, you have successfully accessed the BCIT WebEx web site.
3. Next you should review your Account Profile. Although not required, the information will be useful for proper scheduling and for other participants to have better contact information on hand.
a. Click on your Name at the top of the page.
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b. Enter your main BCIT address under Personal Information.
c. More importantly, enter any phone numbers you may need to be reached at under My Phone Numbers. This will allow Webex to use these devices for audio connections should you need them.
d. Finally, it is important to select the proper Time Zone and Locale information under the Web Page Preferences.
e. If you have delegated your Calendar to an assistant who manages your meetings, you will need to grant that person Webex access to your Calendar as well. Type your delegate’s name in the Scheduling Permission section.
f. Click Update to save your changes.
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4. To return to the site, you should bookmark the BCIT WebEx website.